Why Video Counseling?
For many in Lane County, getting to an office on Coburg Rd or Downtown Eugene is a hassle. Telehealth allows us to meet wherever you are most comfortable.
- No driving or parking fees
- Lunch-break friendly appointments
- Secure, HIPAA-compliant platform
- Accessible for rural Lane County residents
Frequently Asked Questions
Do I need to live in Eugene?
No! You can be anywhere in Oregon. As long as you are physically located within the state lines during our session, we can meet. Whether you are in Springfield, traveling to the Coast, or living in rural Lane County, telehealth travels with you.
Does insurance cover video therapy?
Yes. Most insurance plans (including Oregon Health Plan (OHP), Trillium, and PacificSource) cover telehealth exactly the same as in-person visits. There is typically no difference in cost or copay.
Is it private and secure?
Absolutely. We use a secure, HIPAA-compliant platform that encrypts the video connection to protect your privacy. We simply recommend you find a private space—like a quiet room or a parked car—where you feel safe speaking freely.
What if I'm not "tech-savvy"?
It is easier than you think. You don't need to download complex software. You will receive a secure link via email or text. Just click the link at our scheduled time using your smartphone, tablet, or computer, and you're connected.